Sometimes, the mantra "all publicity is good publicity" feels a little out of touch. Having your business go eaten alive past vicious Facebook reviewers — hounding you for mistakes y'all're working tirelessly to set — might seem kind of overwhelming. And it's (rightfully) confronting Facebook policy to selectively delete peculiarly scathing feedback.

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So what are y'all left to do? You lot can brace yourself and conditions the storm, or you tin take a second to shut out the world around y'all while yous remedy the issues your customers are berating y'all for.

Both options have an appropriate time and identify, but if you choose the latter option, you're going to demand to know how to turn off reviews on Facebook. Hither'southward a helpful guide and infographic to lead you lot through the procedure.

How to Plow Off Reviews on Facebook

  1. Click the 'settings' menu for your page.
  2. Select the 'templates and tabs' selection from the bill of fare on the left side of the page.
  3. Detect and select the 'reviews' tab from that sub-menu.
  4. Click the 'show reviews' slider to plough off reviews on your page.
  5. Click the 'salve' push.

Here's a visual guide to the process:

How to turn off reviews on Facebook

Turning off Facebook reviews is a big call to make that tin have both positive and negative implications. Before making that determination, it's important to consider both how your business organization is faring every bit a whole and how your audience is perceiving you lot as a effect.

Now that nosotros've touched on the "how" of the process, let's have a await at the "why."

Why You lot Might Want to Turn off Reviews on Facebook

There are going to be points when business organization isn't booming — ugly stretches where you lot're prone to an influx of bad reviews. You could be subject to a production recollect or an employee of yours might have provided specially poor customer service before you became hip to their beliefs and replaced them.

The public'due south perception of your business concern can be volatile, and at that place's a skillful chance y'all won't want to be bombarded with disgruntled customers venting frustrations before you lot have the risk to address them.

Equally previously mentioned, you tin can't selectively delete reviews on Facebook — then long every bit they're non inappropriate, obscene, or flat-out false. And fifty-fifty if that's the instance, that process can all the same have a while to see through.

If your concern is in a rough patch that you're working tirelessly to address, information technology might be in your all-time interest to turn off Facebook reviews until y'all're on the side of it.

If y'all put in the effort, the hard times your business might autumn on will pass, but the reviews that come up with them won't go away. If you're in that position, it could be in your best interest to disable your Facebook reviews.

Why You Might Not Desire to Turn off Reviews on Facebook

Reviews — practiced or bad — provide a degree of legitimacy to your business. They let potential customers know that others engage with your company and imply that you care about customer feedback.

Keeping negative reviews up also provides you with the opportunity to respond. You lot go to say your piece and let prospects and customers know that y'all hear them. You can demonstrate that you understand where they're coming from and are willing to take the necessary steps to address the issues and concerns they're raising.

Turning off Facebook reviews more than or less nullifies your power to do any of that. Information technology can kneecap your perceived actuality. Sometimes it might be amend to face up the music and explicitly let your audition know the specific strides you programme on taking to make things right.

Turning off Facebook reviews is a process that should have a lot of thought and consideration. It's upward to yous to decide whether taking harsh reviews on the chin or keeping things calm until yous accept your business in order suits your state of affairs meliorate. No matter which route you take, information technology'due south helpful to know how to shut Facebook reviews down — just in case they get to be too much.

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Originally published Jul 24, 2020 viii:00:00 AM, updated June 15 2021